Effective Work Skills (6 Hours)
This course explores skills that make us more effective – producing the results we are striving for in the best and most efficient manner. You will concentrate on three areas: 1) Effective Communication – including improving listening skills, questioning skills and understanding nonverbal behavior better; 2) Effective Time Management – exploring methods to better plan and manage our time more efficiently, and 3) Effective Relationships – focusing on learning to be more successful in relationships with difficult individuals.